Dear Customers,

We’d like to reassure you about the steps we’re taking to ensure your health and well-being at this time.

  • We have instructed all our team members to stay home and away from the store or warehouse if they are feeling unwell or if they have returned from an overseas trip
  • As part of our standard procedures, team members are already trained in proper hand washing and hand rubbing techniques. However, we have reinforced throughout the team that it is more important than ever to properly wash their hands at this time prior to handling produce and goods of any kind
  • We ask that all customers do the same and ensure hand hygiene before entering the store or warehouse. If you are unwell, please stay at home and take qualified medical advice, and
  • We have implemented increased hygienic cleaning processes for all work areas and equipment.

These steps have been put in place to keep you, our team, and the wider community safe. We want to make sure we can continue to provide you with fresh and wholesome fruit and vegetables at this important time.

We will continue to address the current situation, receive government advice, and take additional steps, if required. But at the moment, our store and warehouse operations are at 100% efficiency. It’s business as usual.

We will keep you up to date with any changes and, in the meantime, please let us know if you have any questions.

Thank you,
The Yuen’s Team.